NHS Digital - Dashboard

Dashboard notes

This dashboard was created by web scraping patient appointment statistics and general practise workforce data from the NHS Digital website.

Appointment Trends

Average number of appointments per month per ICB: 309,482.42

Total Appointments in the NHS England Network along with trend line

SARIMA Model with national categories dataset, filtered for general practise and care related events

Monthly Average Appointments for the preceding 12 months: 29,926,653.17
Yearly Appointments for the preceding 12 months: 359,119,838.00
Monthly Average Appointments for the forecasted 12 months: 32,178,066.77
Yearly Appointments for the forecasted 12 months: 386,136,801.19

Appointment Trends Analysis

There is an increasing trend for more patients in the NHS network. Using our SARIMA Model with national categories dataset, filtered for general practise and care related events, the average GP practise could see a 7% increase to number of appointments per month.

GP FTE (Full Time Equivalence)

FTE for GPs for the earliest month (September 2022): 29810.0 Full Time Equivalent GPs in England
FTE for GPs for the most recent month (May 2024): 36143.0 Full Time Equivalent GPs in England
Percentage change: 2.12%

GP FTE - showing less than full time, full time, and overtime GPs

GP Work Patterns and Wellbeing

Our analysis shows a marginal 2% increase in GP Full Time Equivalent (FTE) over the period analysed (Sep 2022 to May 2024), accompanied by a 1.02% increase in average GP appointments over the respective time period. However, these figures may not tell the complete story of GP workload and wellbeing.

According to a recent report by the General Medical Council (GMC), published in August 2024:

"Nearly half (48%) of GPs are struggling and consistently have worse experiences than others since the report began in 2019."

The report highlights that more doctors are taking steps to protect their wellbeing:

  • 19% of doctors reduced their hours in 2023, up from 8% in 2021
  • 41% declined to take on additional work in 2023, compared to 23% in 2021
  • 23% took a leave of absence due to stress in the previous year

Charlie Massey, Chief Executive of the GMC, stated:

"We must be clear that doctors protecting their wellbeing is essential, but they shouldn't feel their only option is to reduce their working hours."

These findings suggest that while the overall FTE numbers show a slight increase, there may be underlying issues affecting GP workload and wellbeing that aren't captured by FTE and appointment numbers alone. Further analysis in this area could provide valuable insights into the challenges facing primary care services.

Source: Struggling doctors are cutting hours to safeguard their wellbeing, GMC warns

Utilisation Rate for GPs by ICB

GP Utilisation Analysis Methodology

The GP Utilisation rate is calculated based on guidance from professional bodies and actual appointment data:

  1. Maximum recommended patients per day: 25 (as per British Medical Association guidance)
  2. Calculation of maximum appointments per month: FTE x Working Days/Month x 25 patients per day
  3. Utilisation rate: Actual GP appointments / Maximum appointments

The red line on the chart represents 100% utilisation (25 patients/day).

Key considerations from the BMA guidance:

  • The BMA recommends limiting clinical contacts to no more than 25 per day for each GP to maintain safe working practices.
  • Exceeding this limit may impact decision-making capacity and patient safety.
  • When safe clinical capacity is reached, practices are advised to use appropriate care navigation or signposting to other services.

Source: BMA - Safe working in general practice

Utilisation Rate for GPs by ICB

Did Not Attend Analysis

Current Did Not Attend Rate: 4.20%

Did Not Attend (DNA) Analysis

The number of did not attend has remained consistent at ~4%. However, when we compare the did not attend proportion to the time between booking and the appointment, we see that the proportion increases as the time between booking increases (plateauing at 8-14 days).

Wait Time Analysis

Average Time Between Booking and Appointment for May 2024: 3.43 days

Wait Time Analysis

There is an inequality of wait times across the country. Wait times do not appear to be increasing in the urban areas (noted here with London and Coventry ICBs), however, wait times in rural ICBs are dramatically increasing. This is likely due to the fact that a patient has a choice of several ICBs to choose from in London, which increases overall efficiency.

About the Data

License: Open Government Licence v3.0

Author: Primary Care Workforce Team, NHS England

Lead Analyst: Ben Pace

Source: NHS Digital

Copyright: © 2024 NHS England